Frequently Asked Questions

Get answers to common questions about Soothe and Hydrate Facial no extractions.

Yes. This facial is specifically designed to calm reactive skin like rosacea by avoiding extractions and using anti-inflammatory serums and hydrating masks. Your therapist will assess triggers and perform a patch test; multiple sessions may improve redness and tolerance.

Sessions typically run 60 minutes, including consultation and calming treatment. A 90-minute option is available for deeper hydration and extended mask time. Allow extra time for skin analysis and product recommendations tailored to your sensitivity level.

Consult your dermatologist if you're on retinoids, topical steroids, or acne medications. We can often adapt the treatment by avoiding active exfoliants and selecting gentle hydrating ingredients, but timing and precautions depend on your specific prescription.

Breakouts are unlikely because we use non-comedogenic, fragrance-free formulations and skip extractions. If you experience irritation from a new product, we’ll recommend stop-and-soothe measures. Most clients notice calmer, clearer skin within days.

Frequency depends on sensitivity and goals. For active irritation, start with treatments every two to four weeks until skin calms. For maintenance and barrier support, monthly visits or quarterly check-ins are recommended, complemented by a gentle home routine.

Use a gentle, fragrance-free cleanser and rich moisturizer; avoid retinoids, acids, or aggressive exfoliation for 48–72 hours. Apply broad-spectrum sunscreen daily, stay hydrated, and follow your therapist’s personalised product recommendations to maintain barrier repair and soothing results.